If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. On my phone's messenger app I ticked the box "WAP push" on. If you can't make a call, you need to solve this problem first. Tap Optus Internet Press the Home Button. I joined Optus just a couple weeks ago. Tap APN.Key in mms . Access Point Names ->. MMS Manual Settings. This must be in multiples of 5 … You can send MMS to one or more mobile phones and to email addresses. When you send an MMS, a text message with a 3 day expiry is first sent to the recipient notifying them to retrieve the MMS. Find the help you need with Optus. Optus Australia Apn settings – Step by Step Setting. Re: MMS not working - Never had an issue until late December It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. If your sim card is active, mobile data should also be active. If that did not work you may need to reset Voice to MMS. To learn about Do this Updating your phone’s ... - Do not play or use a flashing-lights feature if you are tired or need sleep. The XX is the length of time in seconds you want your mobile to ring. Are there any settings where I can push these MMS through or re-calibrate to push through service? Tap Auto-retrieve to turn on the function. Former mobile tech support rep, and fixed things like this on a daily basis. Mobile Data/MMS. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Mobile data is activated by default if included in your plan. View your usage, get billing support and much more with the My Optus app, download it, MMS not working - Never had an issue until late December, Re: MMS not working - Never had an issue until late December, ____________________________________________________________________________________________________________________________. If I can't find a solution I will be forced to change carriers. If you need to set your devices MMS settings manually, simply follow the below steps: Tap Apps Tap Settings Tap More Settings or Mobile Data or Mobile Networks Tap Access Point names; Tap Add or New APN Tap Name and enter ‘amaysim MMS Tap APN and enter ‘MMS’ Tap MMSC and enter: http://mmsc.optus.com.au:8002/ Tap MMS Proxy and enter: 61.88.190.10 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My mobile phone's touch screen doesn't work. Please advise with support. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. Mobile data is activated by default if included in your plan. Tap OK. This will then "Recreate your profile" and you should be good to go. SMS, MMS and email . Got sick of waiting so called helpdesk, advised to wait 48hrs while they contacted optus. ^ how do I know this? Step 12 of 38. I use a Cat s60 handset Android ( thermal camera handset) and I have tried 8 types of APN settings all do not work. It's important to find out if you can make a call. I can't use GPS navigation. Optus Wi-Fi Calling lets you make and receive calls, MMS and SMS from your smartphone over an accessible WiFi network connection. Dial → **004*321# from your phone dial pad. A: Usually, it’s something along the lines of this: Settings ->. Note: Make sure to press the radio button on return to the APNs menu after entering an APN. If you turn off the function, you'll be notified before you receive MMS when you're within range of your home network. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Hi buddy, did you try clearing the cache of network and trying via wifi connection? Go online to save time and use our database of articles, shortcuts and LiveChat. Wireless & Networks ->. Optus Apn settings – Step by Step Setting. When the problem is solved, you will most likely also be able to send and receive MMS. This is happening repeatedly but my voicemail although I have never altered settings have suddenly stopped working. Checked settings and 4G/3G/2G (auto correct) is selected. Hi buddy, did you try clearing the previous time cache file, or on the wifi network? To do via self serve: Log into My Account to ensure Missed Call Service is off (Select the Mobile Number/View Details then Manage then Voice Call Settings) … Called Optus 2 days ago still not sorted. Now joined Optus and cannot send. All right crowd, hope you can help. The network operator is YES OPTUS too. If you can't make a call, you need to solve this problem. ... HI I can not get mms in lycamobile Australia. Or is this a way of subversively forcing the use of more data via other apps such as Whats App, Google Hangouts, etc. If your sim card is active, mobile data should also be active. 6 Any ideas? When sending an SMS/MMS my messages sometimes take 10-15 minutes to send, other times they go straight away. - Take a minimum of a 15-minute break hourly. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. Step 11 of 38. All APN settings checked but still no luck. 11. If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. Browse through our help and support articles or let us know what you are looking for. 10. In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. Calls etc are ok. My wife's network data is ok but mine does not work despite 4G symbol being on?! My mobile phone's battery life is short. I would ask Optus technical support to "delete your profile of the MMSC", then check your phone has the right MMSC settings and send an MMS to yourself. Enter the details you find below! My practice is not able to take any messages … Tap SIM . I am having an issue where I am not receiving MMS (Galaxy S8) while in my office. Weird it's only happening in your office, are you connecting to WiFi at work? Tap Mobile networks . The dodo website says to connect to the YES OPTUS mobile network in order to get internet working properly, but it no longer appears in the list of available networks, the only one I can connect to is Dodo, while telstra and vodaphone are visible. Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. My mobile phone is slow. Dodo MMS 4G LTE APN Settings for Android. Would you like information for your {device-name}? I left Lebara where I had no troubles sending MMS. Change the other fields as below. Can anyone tell my how to fix this because it is quite frustrating. Optus APN settings. By solving this problem you'll most likely solve your problem with sending and receiving MMS. It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. never had this problem prior to going direct with Optus just under 2 weeks ago. Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Mobile Networks ->. Missed Call Service is automatically set up to allow your phone to ring for 20 seconds before it sets in. If you can't make a call, you need to solve this problem. Also, yes, I cleared the cache. I can't send and receive MMS. Mms do sent work over wifi on Android, only on Apple. Step 10 of 38. 48hrs passed still not working so called back and told optus changed settings and should now work but tpg mms was having issues so I should wait another 24hrs. Tap Access point names (APN) . Forgot to mention that yesterday I tried all the steps to set up the APN properly. Need a helping hand with your emails? Just got two sim only plans with Optus after finishing Vodafone contract and continuing to use Galaxy S6 handsets. Solution: Set up your mobile phone for MMS. My service is Xfinity Mobile. If you turn on the function, you'll receive all MMS when you're within range of your home network. The Optus Wi-Fi calling FAQ page has more information . I receive multiple MMS texts a day and am unable to view until I go outside. Mobile Data/MMS. Help Refer to the following resources to get more FAQ, software, and service information. Before you start this troubleshooting guide you need to check one important thing: Setting up and using my mobile phone as a Wi-Fi Hotspot. Get your support answers here. By solving this problem you'll most likely solve your problem with sending and receiving MMS. It now works however MMS still does not work with Facebook Messenger. If so it would mean something is up with the iPhone so Apple support would be the way to go If Android has already set values for MMS 3 for any fields below leave them. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage It's important first to find out if you can make a call. MMS sent from your Vodafone phone will expire after 3 days. If the recipient gets the SMS notification but they’re unable to retrieve the MMS content, they’ll have 7 days from the time the MMS was sent to fix the issue and retrieve the message. 12. I can't send and receive SMS. Entertainment and internet . It appears like the service cuts out, however, never had an issue until about a month ago. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. Optus X Smart User guide. It's important first to find out if you can make a call. https://plex.software/ | https://tutuappx.com/ | https://vidmate.onl/. MMS can contain media files such as pictures and sounds. Re: MMS not working over 4G (on iphone8) Is it safe to assume hubby is also with Optus? I can't check my voicemail. If not, you'll need to make an adjustment to the Access Point Name (APN) in your phone's settings … To change this, just dial * 004 * 0411000160 ** XX # and then press Call. Find "Access point names (APN)" Tap Settings . ... Key in Optus MMS and tap OK. *Hit the Menu button* -> New APN. I can't send and receive email. In most cases, if you have a working SIM card and an active mobile plan, these settings should be automatically sent to your phone by your carrier. Checked all settings on account and it’s definitely on. Clearing the cache of network and trying via wifi connection direct with Optus after finishing Vodafone and! 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